Schools face a multitude of potential crises that can upend campus operations. During an emergency, timing and messaging are critical. An effective crisis communication plan maintains trust, preserves relationships, and mitigates ongoing damages. TNG provides experienced crisis communication specialists ready to review your crisis communication plan, improve its adaptability, and enhance its clarity. TNG experts are also available to help you manage communications in a crisis, as necessary, to ensure you are hitting the mark with tone, frequency, content, and venues.
Learning Outcomes:
- Consultants will meet with the client to determine the scope of the current crisis communication plan
- Consultants may meet with key personnel to assess the effectiveness and any weaknesses of the current plan
- The client will receive a report/review regarding the current crisis communication plan
- The client will receive recommendations for an updated communication plan