Client Need and Issue:
An art institute approached TNG with a specific need that would ultimately blossom into a vital partnership. Initially, it had an established relationship with another firm managing its Title IX decision-making work, but as the result of a unique conflict of interest, the institution found itself seeking a substitute. This circumstance prompted the institution to pursue a one-time engagement with TNG to fulfill this role.
This opportunity unfolded into a relationship fostered by trust and demonstrated excellence. The institution needed to enhance and revamp its institutional policies and practices pertaining to Title IX coordination. With TNG’s intervention, it found not only an immediate resolution to its acute needs but also a partner to navigate future policy improvements.
TNG Approach and Solution:
Based on efficiency and quality, TNG was tapped as the permanent decision-maker and began implementing training efforts. The team initiated a critical dialog with the Title IX Coordinator to evaluate TNG’s services against its current provider. The feedback was overwhelmingly positive, with the client expressing satisfaction and extending TNG’s role through future engagement. Identifying policy weaknesses, TNG proposed a constructive review to reform institutional procedures, especially as they relate to student privacy, FERPA, and information-sharing protocols.
Outcome:
A consultative meeting resulted in a strategic revamp of the policies, spearheaded by the Title IX Coordinator and fine-tuned with TNG’s specialized oversight. The strengthened policies devised and implemented under TNG’s advisement mitigated potential vulnerabilities and improved the quality of institutional administration at the institution.